Explore The Eaglehawk

Minimum stay is 2 nights

One night stays (Sunday to Thursday) can be booked within 3 weeks of the current date

Longer stays are required for holiday periods - Christmas, New Year and Long Weekends

We offer multiple booking options which have an associated cancellation policy. These include:

• Advance Payment - make full payment upon booking and save. Advance Payment is available for bookings made 45+ days in advance. Advance Payment bookings are non refundable if cancelled and no date changes are allowed.

• Standard Booking - a non refundable 25% deposit upon booking with the balance due 28 days before checkin. No refund on payments made if cancelled and no date changes allowed.

• Flexible - a non refundable 25% deposit upon booking with the balance due 28 days before checkin. Allows two dates changes to your booking.

• Craft and Quilting retreats - multiple specials for Craft groups. Payment and Cancellation conditions are detailed on the booking page.

• One night stay - full payment required upon booking. Three guests are included in the booking. Extra guests can be added on the Booking page.

We accept Visa, Mastercard, Apple Pay, Google Pay and PayPal.

Progress payments (e.g., the final 75% payment for Standard and Flexible bookings) is automatically processed by our system 28 days before your stay using the same credit or debit card you used for the deposit, with the exception of PayPal

PayPal payments require you process each payment. We will send you an email when payment is due. This email will contain a button (link) to securely process payment with PayPal.

Yes, we hold a $1,000 pre-authorisation against a credit card for the security / damage bond. This is released within 7 days of checkout.

The Bond is to cover accidental (or god forbid malicious) damage or breach of the Terms and Conditions of Rental. An example of a breach of the T&C’s would be hosting an unauthorised party or leaving the hotel in an excessively dirty state.

If you paid by PayPal we will send you a link to upload a credit card prior to checkin for Bond Processing.

We provide All Inclusive pricing on our booking page. The accommodation fee includes all taxes and fees such as GST, the Victorian Short Stay levy and Cleaning fee.

Six guests are included with every booking. If there are more guests in your group make sure you select the correct number of guests on the Booking form. There is an additional charge for each guest in addition to the 6 included. The total accommodation fee will include all charges.

Pricing is dynamic and it can and does vary for each day - just like you would see when booking a hotel or airline ticket. Go to our Booking page and enter your dates and number of guests to see pricing.

Once you complete a booking you will receive a confirmation email from us. This will come from the email address eaglehawkhotelmaldon@icloud.com

If you don’t receive an email from us within a few minutes, please check your spam/junk folder as it may have been delivered there.

Also add our email address to your VIP or address book so future emails from us (like the checkin email) are delivered successfully to your inbox

You will also receive a Tax Invoice / Statement / Receipt from us which will contain a pdf copy of your booking details.

The hotel features keyless digital locks so there is no need for key collection. You can self checkin upon arrival using a PIN code.

We will send you check-in details five (5) days before your checkin date. If you don’t receive this email, please check your spam or junk folder as the check-in email may have been delivered there.

We will also send you an SMS with checkin details (most importantly the PIN code to operate the hotel doors) on the day of your check-in. This SMS is delivered to Australian mobile numbers only and will come from ‘Eaglehawk’.

Anyone who is not staying (sleeping) at the hotel is considered a Visitor. If you have anyone who is staying elsewhere but will enter the hotel you need to include these as Visitors when booking (or you can request us to add them later). Similarly, if you have friends visiting during your stay they also need to be included in your booking as Visitors.

The hotel can sleep up to 16 guests. Bedding configuration is flexible between King and Single beds as follows:

• Master bedroom - King bed

• Yellow bedroom - King bed + 1 single bed or 3 single beds

• Green bedroom - King bed + 1 single bed or 3 single beds

• Sage bedroom - King bed or 2 single beds

• Purple bedroom - KIng bed + 2 single beds or 4 single beds

• Dining room - 2 single beds

We will ask you details of your group so we can setup the best bedding configuration for your stay. We only setup the beds required for your group, not every bed.

We provide all bedding (sheets, doona, pillows etc) and towels.

Toiletries such as body wash, shampoo, conditioner, hand wash, and toilet paper is provided.

Laundry products (washing powder and fabric softener) is provided

The kitchen has an honour pantry with kitchen basics (herbs and spices, selection of tea, flour, coffee, oil, sugar etc). Use what is provided and leave something for the next guests.

All glassware (wine, champagne, cocktail, tumblers) is provided along with crockery, serving ware (platters, bowls etc), cookware), utensils and food preparation items (knives, chopping boards, hand mixer, toaster, blender, cake tins etc).

Cleaning products (spray, dishwasher tablets), paper towels, tea towels etc are all provided.

All you need to bring is your fresh food, drink and music (on your phone or ipod).